FAQ

Frequently Asked Questions

General

Your questions are important to us. Simply send us any questions and/or inquiries you may have using our contact form or give us a ring at 1-888-744-2614. You can also email us directly at support@welloflife.com.

At this time there are no sample sizes available for purchase of any Well of Life Products. We appreciate your interests in our products. We do, however, offer a wonderful year-long warranty: Our customers are welcome to try our product and if you are not satisfied we will fully refund the cost of the product minus shipping. Our full refund policy can be viewed here

Testimonials appearing on this site are received from actual customers. They are individuals’ experiences, reflecting real-life experiences of those who have used our products in some way or another. However, they are individual results and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all those who will use our product.

Additionally, these testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate, or prevent any disease.

These claims have not been clinically proven or evaluated by the FDA. The testimonials displayed are given verbatim except for the correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or not the whole testimonial seemed relevant for the general public.

The statements on our site have not been evaluated by the Food and Drug Administration. Our products and the information provided are not intended to diagnose, treat, cure, or prevent any disease. Our products are not intended for those with a medical condition. Use only as directed. Consult your physician before beginning any prescription drug. Consult your pediatrician before giving products to children under 18 years of age.

Usage/Contraindications

Our products are formulated for and designed to be taken by adults. You should always consult your healthcare practitioner prior to taking any new dietary supplement. Well of Life cannot diagnose, treat, or give you advice regarding your health and individual use of our products. If you have questions regarding individual use of our products, please consult with a medical expert.

All of our products are tested to meet or exceed strict safety standards, but each individual may have a different experience due to their specific health needs. You should always consult your healthcare practitioner prior to taking any new dietary supplement.

Everyone's body is different. Our products are whole food based dietary supplements. You should always consult your healthcare practitioner prior to taking any new dietary supplement.

Well of Life researches and develops a broad range of nutritional supplements to assist people in accomplishing a wide range of health goals.

Some of our supplements are developed and designed to be taken together, as a system. Others were created for a more specific, targeted health goal.

While most should have no issue consuming all of our nutritional supplements together, it is always a wise step to consult with your primary healthcare practitioner related to your own unique health needs and health challenges.

Many people have seen very positive results within a few weeks of using our products, however individual results will vary.

You should always consult your healthcare practitioner prior to taking any new dietary supplement.

Our products are formulated for humans. Well of Life cannot diagnose, treat, or give you advice regarding your pet's health and individual use of our products. If you have questions regarding individual use of our products for pets, please consult with a veterinarian.

Shipping

Orders generally ship within 48 hours of purchase. During times of higher traffic, such as the release of a new product, this time may be extended.

Free shipping for US and For International Order Shipping fees vary by product and quantity. Please review your cart before submitting your order for accurate shipping costs.

Domestic orders are normally delivered within 5-7 business days from the ship date. International orders are normally delivered within 2-4 weeks from the ship date. Please keep in mind that this is from ship date, not order date. This also does not include customs processing time for international orders.

Track Your Order

*These are only estimates and may vary depending on a variety of circumstances.

Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:

  • You use Gmail and the email has landed in your ‘Promotions’ tab.
  • The email somehow landed in your Junk or Spam folder.
  • Your order was placed through PayPal. If your PayPal account is associated with a different email address, you’ll likely find it in that inbox.
  • You’ve marked one of our emails as Spam. When this happens, our system is forbidden from sending any email communications to you. No hard feelings! 🙂

If you are still unable to find your confirmation email, please CLICK HERE to send us a message or call ​1-88-438-9825 and we will assist you!

"Please understand that Well of Life is not responsible for incorrect shipping addresses. It is the responsibility of the customer to ensure that all shipping information is correct at the time of order. During order fulfillment, we are NOT allowed to change the address once the order has been placed. Only the customer has the ability to change or alter any address before placing an order. Please make certain the following fields are updated and correct before placing your order:

  • Address/PO Box
  • Apartment Number (if applicable)
  • Zip Code
  • City, State
  • Country
  • Phone Number

Well of Life will not be responsible for packages that are lost or stolen, where the tracking link shows the package has arrived.

However, we will reship packages that according to tracking never arrived.

Well of Life will be happy to re-ship to customers whose packages arrived damaged. Please document the damage upon arrival using a smartphone, or camera, then send us a message using our contact form or by calling us at 1-888-438-9825

Quality

At this time we are not able to divulge our supply details as it is proprietary information.

All of our products are manufactured in the USA, using domestic and international ingredients.
 

Yes, our manufacturing plant is GMP certified by the FDA.

Manufacturing has strict Policies and Procedures in place when it comes to handling and processing allergens. Every project we undertake is thoroughly evaluated for possible allergens. We have proper segregation and sanitation procedures to avoid cross-contamination (that includes swabbing to ensure allergens have been eliminated from the equipment).

Our products go through thorough microbiology, heavy metal, pesticide, and common allergen testing. It is tested to be free from GMOs, heavy metals, pesticides, herbicides, antibiotics, molds, e-coli, salmonella, and other environmental toxins and we are very satisfied that those results line up with or exceed the organic standards.

All products that come in capsule form are created from plant fibers called hypromellose methylcellulose.

No. All ingredients are listed on the label.

All products are Non-GMO.

We do not give information on individual quantities of ingredients in proprietary blends other than what is listed on the label.

Returns

Money Back SealWe are confident that you will be happy with your Well of Life high-quality supplements. However, if for any reason you are not satisfied with your order you may return the product for a full refund within 60-days of the shipment date.

Absolutely, just go ahead and contact us and we’ll take care of it right away. Be sure to enter your full name and the email address you used when you purchased so we can find your order. Thanks!

We request that in the unlikely event you need to return your products that you send 

Handling of Products

While we understand your concern about your product while it is in transit, it is impossible to know what radiation it may be exposed to during this process and therefore we can not give you a clear answer.

It’s perfectly fine to open a capsule and take the Organixx products in their powdered form.

Not completely, there will be some undissolved particles even when mixed.

Fluctuations in temperature during shipping should not harm the product.

If your product is damaged in any way, please do not use it and contact customer success for a resolution.

Our products should be kept in cool, dry places that are out of direct sunlight in order to preserve the potency of the product.

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