Frequently Asked
Questions
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Returns, Refunds & Cancellations
- Unfortunately, we do not provide a return shipping label or prepaid return labels if you choose to return your order. You are responsible for the cost of shipping the item(s) back to us.
- We are not responsible for the item if it becomes lost in transit.
- Please contact our customer service first at support@welloflife.com or call 1-888-438-9825 for your cancellation, return, and or refund request so they can assist you and provide you with the correct return address for your order.
- We are confident that Well Of Life™ a division of Health Secret, LLC only produces top-quality health products. However, if for any reason you are not satisfied with your order you may return the product for a full refund minus the shipping and handling costs if applicable.
- This includes used, partially used, and unopened bottles. This information is also stated on all of our website pages.
Firstly, please contact our customer services “team”, at support@welloflife.com or call 1-888-438-9825 for your cancellation, return, and or refund request so they can assist you and provide you with the correct return address for your order.
All returns must be made within 60 days of the shipping date.
- To make this process as clear and smooth as possible, we are asking that you provide us with the tracking number of your returned package.
- Please remember to make a note of the shipping reference at every stage of delivery, including when we receive it.
- Once our warehouse has received and cleared your return package, we can then process your refund accordingly.
- We will be happy to re-ship to customers whose packages arrive damaged.
You may use any shipping method that is most convenient for you and we strongly recommend using a carrier that provides a tracking number (such as UPS, FedEx, or USPS) to ensure your return/exchange arrives safely.
If a tracking number is not provided, then we will wait for it to be processed through our shipping warehouse until (once) received and cleared.
- If you file a dispute with your banking institution it will slow down the refund process, as there are more steps and information that need to be provided to process the refund.
- So please contact us first – we want to make this an easy process for you ☺️
- We will notify you via email once the return is complete.
- Should you have any questions about your return, please contact our Customer Service team at support@welloflife.com
Once our warehouse has received and cleared your return package it will take typically between 5 – 7 working days.
- Please contact our Customer Service team at support@welloflife.com “or call 1-888-438-9825” to request cancellation of your order.
- If the order has not yet been dispatched, you will be eligible for a full refund.
- However, if your order has already been shipped, then you will need to decline/return the package to the sender. Once our warehouse has received and cleared your return package, we can then process your (full) refund less the shipping/handling fee (if applicable).
Orders & Shipping
Once your order has been dispatched, we will send you an email containing the courier name and tracking number for your order.
- Domestic orders are normally delivered within 5 – 7 business days from the shipping date.
- International orders are normally delivered between 2 – 5 weeks from the shipping date.
- Please bear in mind that this is from the “shipping date”, not the “order date”. This also does not include customs processing time for international orders.
- It is important to note that these are only estimates and may vary depending on a variety of circumstances.
Free shipping for customers within the US. For international orders, Shipping Fees vary by product weight and quantity. Please review your cart before submitting your order for accurate shipping costs (not inclusive of customs duties and taxes).
Your order might have been delivered at your front door or in a common area (if applicable). We advise you to check this and in the event you still cannot locate the shipment, please contact us at support@welloflife.com or call 1-888-438-9825 for further assistance.
Check the box for any signs of tampering and please send us an email with pictures if you suspect anything. It may also be possible that your order might have been shipped in parts and that you will receive the rest soon after.
Product Information
We encourage our customers to consult their relevant healthcare practitioner before using any medicines including alternative medicines. Some have been insufficiently studied for safety during pregnancy or breastfeeding, whilst some are contra-indicated to specific active ingredients like magnesium, curcumin, or bioflavonoids.
Well of Life is committed to providing healthier alternatives through carefully measured, hand-crafted supplements, made only with the best intentions of achieving new-found health and wellness.
We strive to give our customers the maximum level of health by ensuring each capsule is made with 100% pure ingredients. Our products are free from gluten, dairy, and soy.
Our supplements are made in the USA, from the finest foreign and domestic ingredients.
Our 60-Day Guarantee. We are so confident that you will be happy with your Well of Life high-quality supplements that you may return the product for a full refund.
Dosage & Usage
- Each Supplement bottle contains Supplement Facts giving you precise instructions on Serving Size, Suggested Use, and Cautionary Notice.
- Please always remember to take note of any Allergies and Special Precautions on the label.
Ingredients & Quality
You will find each carefully selected ingredient together with a short description on our Well of Life Website.
Customer Support
Your questions are important to us. Simply email us with any questions and/or inquiries at support@welloflife.com or give us a call at 1-888-438-9825
A life of healthy living is
within reach!
Begin the journey to health and wellness by choosing Well Of Life™.
Make the decision to heal, thrive, and
experience a life of health and vitality with
pure nutrients and vitamin-rich supplements.
Make the decision to heal, thrive, and
experience a life of health and vitality with
pure nutrients and vitamin-rich supplements.
Our Guarantee
60-Day Unconditional Guarantee.
You Love It Or Your Money Back.
You Love It Or Your Money Back.
We are confident that you will be happy with your Well Of Life™ high-quality supplements.
However, if for any reason you are not satisfied with your order you may return the product for a full refund. Simple right?
However, if for any reason you are not satisfied with your order you may return the product for a full refund. Simple right?
Our Guarantee
60-Day Unconditional Guarantee.
You Love It Or Your Money Back.
You Love It Or Your Money Back.
We are confident that you will be happy with your Well Of Life™ high-quality supplements.
However, if for any reason you are not satisfied with your order you may return the product for a full refund. Simple right?
However, if for any reason you are not satisfied with your order you may return the product for a full refund. Simple right?
